AI chat overview
Agents, knowledge, inbox, actions, and chat widgets on your site.
AI chat overview
Amplixa AI chat is organized around an agent and on-site chat widgets.
Where to work
| Area | Purpose |
|---|---|
| Agents | Inbox, Knowledge, Actions, Settings, Contacts (visitors in chat), Preview, Analytics |
| Widgets | Publish the chat launcher / thread on a domain |
Typical setup
- Open Agents and configure (or create) your agent.
- Add knowledge sources (URL, file, or text).
- Turn on Collect leads and adjust persona, safety, and availability.
- Optionally add Custom HTTPS actions.
- Publish chat widgets for your domain and verify the install.
- Monitor conversations in Inbox; take over when a human should reply.
What ships vs later
At GA, knowledge sources are URL, file, and text. Extra connectors (Notion, YouTube, Zendesk, and similar), full-page chat modes, and many third-party action types may appear as Coming soon in the product — those are not covered as live features here.